Returns & Exchanges

We accept returns, exchanges and cancellations

Contact us within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation: before item has dispatched
Once we have received the returned item your refund will be processed within 2 working days. You will receive the refund back to your original payment method. It can take up to 5 working days to show back in to your account depending on your bank.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.